Privacy notice

Who we are

What we collect

• Details you give us through forms, bookings or messages: your name, email address, mobile number, clinic name and anything you choose to tell us.
• Messages and emails you send us, and our replies, including text messages if you contact us that way.
• If you become a client: the information needed to deliver coaching, take payment and keep business records.
• How you use this website, through cookies, but only if you agree to them (see Cookies below).

How we use it

• To reply to your questions and arrange calls you book.
• To send you the free book and related emails you asked for. You can unsubscribe at any time using the link in every email.
• To manage The Chairman's Table waiting list and contact you when a place opens.
• To deliver coaching to clients and manage invoices and payments.
• To understand how the website is used and improve it, if you’ve agreed to cookies.

We rely on your consent, our legitimate interest in running and growing our business, steps needed before or under a contract with you, and our legal obligations.

Who we share it with

We never sell your data. We share it only with trusted service providers who help us run the business, such as our customer relationship and email system, text messaging, calendar and video call tools, website hosting and analytics, and our accountants and professional advisers. They may only use it to provide their service to us.

International transfers

Some providers may store data outside the UK or European Economic Area. Where they do, we make sure appropriate safeguards are in place, such as standard contractual clauses.

How long we keep it

We keep your data only for as long as we need it for the purposes above. Enquiries that don’t go further are deleted when no longer needed. Client and financial records are kept for as long as the law requires.

Your rights

You can ask to see, correct or delete your data, restrict or object to how we use it, ask for a copy to take elsewhere, and withdraw consent at any time. Just email info@morepracticeprofits.com.

Complaints

If you’re unhappy with how we’ve handled your data, please talk to us first. You can also complain to the Data Protection Commission in Ireland (dataprotection.ie) or, if you’re in the UK, the Information Commissioner’s Office (ico.org.uk).

Cookies

We use essential cookies to make the website work. We only use analytics or marketing cookies if you agree to them, and you can change your choice at any time. Cookie settings.

Changes

We may update this notice from time to time. The date at the top shows when it last changed.